Old Spice – the archetype of THE integrated marketing campaign?
July 2010 in the US was marked by the Old Spice wave. This 72 year-old P&G brand comprehends a large product range, from (grandpa’s, as it is widely perceived) Cologne to deodorants, through body wash products.
The launch
To rebuild a brand awareness and consciousness, Old Spice contracted the agency Wieden + Kennedy to create a new media campaign. A poster campaign was launched and Old Spice first commercial was broadcasted in February 2010 on the main US TV channels during the Super Bowl, THE sports event of the year in the US. Full of humour and charm, this first video won the Grand Prix at the Cannes Lions International Advertising Festival in June 2010.
Companies and brands have been quick to adapt to social marketing principals and delve beyond the banner advertisement. Online communities present a significant opportunity to engage people around a topic they care about. Whilst many brands are building their own communities online such as Nike+, BeingGirl and Lego, human beings will spend their time and attention across multiple communities. So how does a brand capitalize on their own community and participate in other like minded communities?
The video was made by netinfluence at Lift 10 where Maria was giving a workshop about the challenges brands face to edge their way into the sacred space of conversation. Download her presentation on Slideshare and retrieve the pictures of her workshop on our Facebook.
The rise of the importance of the Facebook fan page has become an integral part of companies social media campaigns or presence. Its not hard to understand why. Facebook is the web’s most popular destination after Google ( it is number 1 in Indonesia, Philippines , Malaysia and Singapore ) where the average user spends in the order of 33 minutes per day and its registered user numbers are upwards of 350 million. As the use or entry to a brand’s website are in decline due to a shift in how consumers use the web this days it makes common sense to to add Facebook into the online marketing mix. With number of brand, star, cause or business fans ranging close to 5.3 billion , that means News Feeds to user’s pages are carrying a range of brand content and updates.
Last November “The Big Money” part of Slate Magazine, ranked 50 brands that they see as making the best use of Facebook. The ranking is based on factors like number of fans, page growth, frequency of updates, creativity and fan engagement, not just numbers of fans. According to “The Big Money” Coca-Cola is ranked as the brand that makes best use of the social network thanks to its “organic fan-centric page without a corporate feel” and some extremely good apps the currently coin the phrase “Share Happiness” in a campaign to boost the diffusion , awareness and contact with the brand in social media.
As the digital shift continues to move marketing communications to more direct and dialogue driven channels companies should adopt a simple methodology in identifying what will work for them and their consumers. The dialogue idea is as unifying concept that aligns relationship or socially driven programs with other communications as a part of an integrated marketing approach. As more participatory channels for consumers are developed the need to establish consistent, non-campaign driven dialogue points becomes critical in the marketing mix. These are not just limited to the direct channels, as we know them; (CRM, DM, email, websites), but really extend across any personal contact that can be associated to the “ brand experience”; customer and consumer services, in store demonstrations, events etc.
A real world experience with a brand is only mirrored in the participatory platforms online and this mirroring reflects the sentiments it arouses in real world conversations. (more…)
The behavioral advertising tracking platform Phorm hits the news again last week as the UK ISP Talk Talk followed a move by BT (British Telecom) when they canceled their trial with the company.
It comes as no surprise to me. Phorm has developed technology which collects information on web use in order to serve Internet users with highly targeted adverts and serves ads to people based on their web-browsing behavior. Relying on deep packet inspection, in which every data packet is opened and examined, Phorm builds a profile of consumer’s web-surfing habits. The service surreptitiously tracks and interpolates their behavior without disclosing itself or without asking permission. (more…)
In a recent article by eMarketer there was 1st true indications that there’s “No Online Ad Recession, Yet” and interestingly their calculations do not indicate that online advertising has entered a recession. The numbers speak for themselves.
The net US revenues at the four major search portals, which account for by far the majority of online ad revenues, all showed quarter-over-quarter growth in Q4 2008 and fell in Q1 2009. But that represents only one quarter of falling growth—and it follows the traditionally oversized Q4.
You must read this very provocative article on why advertising is failing on the internet by Eric Clemons, Professor of Operations and Information Management at The Wharton School of the University of Pennsylvania. Eric’s assertion is that the internet is shattering the old advertising models .
From advertising and brand identity (brand management) to development of information technologies solutions (business intelligence), via web, multimedia & social media, LABEL delivers a fully integrated services offer.
With 60 experts based in Geneva, LABEL not only advises more than 100 customers such as Nestlé, Baume & Mercier, Tag Heuer, CIO, Swissquote, Veolia, Hayek, ..., it conceptualizes, develops and implements business solutions.
Brian Solis, l’un des auteurs de référence dans le domaine des Médias Sociaux, introduit dans son dernier livre, intitulé «Engage», le concept du SRM (Social Relationship Management). L’article qui suit s’inspire fortement d’un article lu récemment sur son blog – www.briansolis.com et que je vous recommande. […]
