Monkeys with Typewriters – Myths and realities of social media at work.
There seems to be a lot of books that are be published about social media, the new digital marketing paradigm, and they are propagating as fast that the exponential growth of social media and networking. Most are, unfortunately, the non-descript how to do, or dummies guide to social media or how to use particular tool or a book rushed to print on hype. For the most part these serve their purpose but will be outdated by the time they publish or contain nothing more that are dry set of repetitive studies presented as a mind numbing, blunt string of wide eyed testimonies that say the “times are a changing”. I must say, save the print and spare me the drudgery please. Then I also must concede, I am not the target audience or buyer of such books.
Jemima Gibbons recently published book, Monkeys with Typewriters is quite different to those aforementioned book types. Its a new and refreshing read, a sparkling gem in a field of proliferating drudgery of read this now and it will change your life books. It also poignantly marks the period we are experiencing. (more…)
The most important reason for the meteoric growth of Social Networks is something called “The Network Effect”. This equates to a tipping point when the value of a communications network to its users rises exponentially with the number of people connected to it. In the past year, we have witnessed one such rising star, Facebook ( but it begs the question is it the only one? ). It took 5 years for Facebook to reach 150 million users and then a further 8 months to double that number. Today, according to Facebook Statistics, it has 400 million users. In 2009 we saw Facebook become almost ubiquitous in every conversation swirling around Social Media and social networks. It was the year in which Facebook exploded into a global phenomena, dominating the Social Networking market worldwide as it became an international social network giant. While its dominated the english speaking press and displaced MySpace its not the only Social Network in the world.
To believe that Facebook or english speaking social networks are the only “players in Social networks” worldwide would be nothing short of one sided owed to very narrow perspective of the hyper connected world we live in. According to Wikipedia, there are some 1.5 billion members worldwide. Across the world there a number of culturally, language, local and regionally driven social networks , that both singularly and accumulatively pose the question whether Facebook can dominate the world in Social Networking. As startling as it is, the ” Facebook Network Effect” is not only a Facebook phenomena and its also occurring across other Social Networks in the world , albeit with different speeds.
When in logged into my Gmail a few nights ago I got a screen that introduced me to Google’s Buzz. At a first glance I skipped over it not wanting to go to deep into a distracting setup that stopped me from doing what I had originally set out to do : check my email . In hindsight I am left questioning whether Google’s BUZZ has any buzz? Buzz will probably have impact on the digital marketing world overtime but its not that apparent at the moment. However, we should take notice of this change. Buzz is a service that aims to compete in the social networking space not unlike the services of Bebo, Orkut ( owned by Google) Facebook, Twitter to take on the likes of Facebook and Twitter, across devices like the PC and mobile phone.
What Buzz is attempting to do is add the social networking features in the burgeoning number of Google’s services, over the top of the existing number of contacts a person has in their Gmail accounts. It has 97million users at its disposal to do this but it does pale in consideration of Facebook’s 400 million users, Myspace’s 130 million user and Friendster’s 115 million users. Google’s published rationale for Buzz is to work a more centralised and sorted approach to social services, sorting out the noise and organising information into a a relevant experience for users. On its blog it says ” With more and more communication happening online, the social web has exploded as the primary way to share interesting stuff, tell the world what you’re up to in real-time and stay more connected to more people. In today’s world of status messages, tweets and update streams, it’s increasingly tough to sort through it all, much less engage in meaningful conversations. ”
Last week Gartner released five predictions for social software for 2010 and beyond. What is interesting for me is that the fast moving, consumer driven, internet always finds itself leading the technology shifts that are ultimately or stubbornly embraced by IT departments for the remodeling of enterprise communications, information exchange, information publishing and distribution. Enterprise 2.0 while in its nascent days has had a steady stream of adoption inside a large number of companies. They have adopted certain collaborative and social technologies into or in addition to their existing intranets, team rooms etc. The emulation of the consumer web inside companies allows the speed and ease of information distribution and social communication and work collaboration inside enterprises to increase significantly . These can be enterprise to employee or employee to employee communications or working groups spread across many locations.
Gartner predicts that :
1. By 2014, social networking services will replace e-mail as the primary vehicle for interpersonal communications for 20 percent of business users.
“Greater availability of social networking services both inside and outside the firewall, coupled with changing demographics and work styles will lead 20 percent of users to make a social network the hub of their business communications. During the next several years, most companies will be building out internal social networks and/or allowing business use of personal social network accounts. Social networking will prove to be more effective than e-mail for certain business activities such as status updates and expertise location.”
Here comes the New Year with its load of good resolutions. Beside stopping smoking, registering to the ridiculously expensive fitness club at the corner and promising to celebrate Valentine’s Day elsewhere than on the sofa watching a pointless TV series, many have promised themselves to launch in a frenetic rythm of « useful » reading (free papers don’t belong in this category…).
Here I could discuss a never-ending quantity of books a good webdesigner, creative, strategic planner and any other person whose job is related to the Web and social media could purchase. No way! However I can share with you a few very interesting publications, which will bring you happiness and inspiration over the long winter nights.
I chose to build various themes, so that any one of you can quickly find one or more books to purchase or to offer. (more…)
Coca-Cola has launched it first viral video , and in getting a rare success in this type of media play. There is no proven method that ensures a success in viral video marketing other than it has to be entertaining. Funny always seem to work well as a formula, shocking as well, bad taste ( but that could seen as bad for a brand) , unreal or just unbelievable also works. Coke’s Happiness Machine, while only no more than a week old , has close to 800,000 views.
In what seems to be too incredible to be true a Coke machine setup in a university or college campus delivers more than just bottle of Coke . Flowers, balloon animals, a huge sandwich, and an endless supply Coke bring delight and happiness to the students.
As reported by iMedia Connection this is Coke’s first official experiment in viral video following on from another teen connection campaign the “Happiness Factory”.
Richard Watson of NowandNext has released this year’s version of the Trends and Technology timeline . The evolution of trends and mapping them to a visualization is a continuing project first started in 2007 involving a collaboration with Ross Dawson of Advanced Human Technologies.
This years map sees a greater expansion of continuing trends and a longer outlook than its previous versions. Whilst open to speculation and and unforeseen events the Trends map includes 5 concentric time zones extrapolating out to 2050 with the closest concentration on the next 5 years till 2015.
The map has 16 main influence lines representing the key drivers upon which the trends occur including; society & culture, geopolitics, energy and raw materials, science and technology, healthcare and medicine, the economy, news & media, retail and leisure. There is a lot more detail on this map than in previous years and its reversion back to the intersecting subway map that shows the dense hubs (megatrends) of converging lines is an interesting metaphor for mapping linked relationships. (more…)
When it comes to using Facebook as the primary point or integrated into the marketing channels, some brand are beginning to find there feet by working with the endemic functions of the service. Lots of brands have also begun an integrated approach to engaging with their consumers to build buzz, distribution and awareness of their campaigns either through or surrounding Facebook. The reality is that Facebook has become the perfect supplement to any website and online marketing efforts and in some cases become a pivotal or primary focus. While not all efforts are excellent here are some that we think are working extremely well.
IKEA’s Facebook Propagation Planning Campaign has used the concept of tagging in an online competition to support the opening of a new store. Some call it a genius use of one of Facebook’s inherent functions. While some of the best campaign strategies in Facebook are simple, and nothing should be simpler than using the default “tagging” tool on Facebook to help create a bit of buzz for an online competition. Users were drawn to the new Facebook profile page of the store manager, who’d uploaded pictures of his new showrooms in a store Ikea was due to open.
“People were told that the first to tag their name on any item, would win it. With the way tagging works on Facebook, the moment you tagged anything, everyone in your network instantly knew what was up for grabs! Subsequently, thousands and thousands of people were flooding the Facebook page in search of freebies!”
Last week LABEL, in collaboration with Starfish Community Group, launched its very own Social Media Roundtable: SM@RT. This initiative aims at gathering companies’ communication, marketing and social media representatives around a table (which in fact was square and not round) to discuss actual topics concerning social media. With presentations and debates animated by social media adepts (let’s not call them gurus or experts. As one speaker said, we all learn everyday about social media so no one can pretend to be an expert), the participants have the occasion to share their opinions and experience and learn best practice methods.
One of the more interesting pieces of news I read in the last week was that the Paris-based holding company Publicis Groupe said it has acquired Pour Tout Vous Dire, the French customer relationship management program of a key client, Unilever. While the exact figures have not been disclosed Publicis has obviously seen this as buying a solid media entity that you can build upon. In its original form the CRM program was a direct to consumer magazine that has since morphed into a lifestyle portal online with over 5 million subscribers. (more…)
From advertising and brand identity (brand management) to development of information technologies solutions (business intelligence), via web, multimedia & social media, LABEL delivers a fully integrated services offer.
With 60 experts based in Geneva, LABEL not only advises more than 100 customers such as Nestlé, Baume & Mercier, Tag Heuer, CIO, Swissquote, Veolia, Hayek, ..., it conceptualizes, develops and implements business solutions.
