Nestlé launched the Creating Shared Value concept at the United Nations in New York in 2009, and on Thursday 27 May 2010 Nestlé is co hosting the second Creating Shared Value Forum with the International Business Leaders’ Forum in participation with the UN Office for Partnerships. The Forum gathers world’s leading experts in the areas of nutrition, water and rural development to discuss the serious global challenges facing all of us in these three areas, and the role of business in solving them.
While the Forum is being webcast live on www.nestle.com ( from 09:45 to 18:00 CET ) the live audience has the opportunity to ask questions to the panelists or participate in parallel debate online. LABEL is assisting the Nestlé Creating Shared Value Forum and its team in hosting the debate on www.creatingsharedvalue.org
Companies and brands have been quick to adapt to social marketing principals and delve beyond the banner advertisement. Online communities present a significant opportunity to engage people around a topic they care about. Whilst many brands are building their own communities online such as Nike+, BeingGirl and Lego, human beings will spend their time and attention across multiple communities. So how does a brand capitalize on their own community and participate in other like minded communities?
The video was made by netinfluence at Lift 10 where Maria was giving a workshop about the challenges brands face to edge their way into the sacred space of conversation. Download her presentation on Slideshare and retrieve the pictures of her workshop on our Facebook.
The Swiss commerce and economics magazine Bilan named LABEL as one of the 50 Success stories for Swiss companies characterised by their spirit of innovation and their original approaches to the challenges they take on. Being the recipient of this honour, we at LABEL, couldn’t agree more. The shift in consumer media consumption patterns due to digital convergence is having profound changes on all publishers of media from music, print, TV and advertisers and it requires an innovative approach. The importance and growth of digital media through the internet, mobile, gaming networks, digital display advertising, kiosks, and other devices is undisputed. Digital media surrounds us everywhere.
” I was persuaded that it was necessary to associate marketing and new technologies back in the 1990’s . Today, the rise of the digital and social media marketing and the importance of social networks in advertising and communications confirms this.” Arnaud Grobet (41 years) founded LABEL in 2000. Since then, the LABEL group has been a leader and has been at the forefront of this change. In 2008, the company acquired MARVEL Communications, which added its experience as a leader in the multimedia and internet communications to the LABEL group.
The Secret of its success: ” During ten years people used to looked at me as though I was crazy. Today we are ahead of our competitors.”
In the past year Facebook saw an unprecedented growth worldwide and there is no current indication that this growth will stop in 2010 or beyond. (New estimates show it is fast approaching 500 million users.) Brands, companies and organisations cannot ignore the network effect driving Facebook’s and other social networks adoption across the world. Its no longer a matter of asking whether they should be involved in this media it’s a matter of when and how they can becoe involved. LABEL recommends that elements of social media marketing and communications should be included as digital touchpoints that support traditional communications channels for any brand, company or organization today. (more…)
Every person involved in marketing, communications and web like to try and predict the future. The expression 3.0 is already used for the contextual web but have we already exploited all the opportunities that the current technologies offer us? In regard to marketing, the future first passed by the web, blogs and then social media. The latter opened possibilities of direct contacts with the consumers. Thus web-orientated agencies use social media as new direct marketing tools and don’t systematically think they must be opposed to traditional communications tools but rather consider them as being very efficient complements that aren’t necessarily expensive if well used.
The most important reason for the meteoric growth of Social Networks is something called “The Network Effect”. This equates to a tipping point when the value of a communications network to its users rises exponentially with the number of people connected to it. In the past year, we have witnessed one such rising star, Facebook ( but it begs the question is it the only one? ). It took 5 years for Facebook to reach 150 million users and then a further 8 months to double that number. Today, according to Facebook Statistics, it has 400 million users. In 2009 we saw Facebook become almost ubiquitous in every conversation swirling around Social Media and social networks. It was the year in which Facebook exploded into a global phenomena, dominating the Social Networking market worldwide as it became an international social network giant. While its dominated the english speaking press and displaced MySpace its not the only Social Network in the world.
To believe that Facebook or english speaking social networks are the only “players in Social networks” worldwide would be nothing short of one sided owed to very narrow perspective of the hyper connected world we live in. According to Wikipedia, there are some 1.5 billion members worldwide. Across the world there a number of culturally, language, local and regionally driven social networks , that both singularly and accumulatively pose the question whether Facebook can dominate the world in Social Networking. As startling as it is, the ” Facebook Network Effect” is not only a Facebook phenomena and its also occurring across other Social Networks in the world , albeit with different speeds.
At the time of Avatar, of augmented reality, of multiple web identities, etc and in a world where everything seems to become virtual, what place is left for what’s real? The first and most important one, of course.
Most of online successes are but a reflection of reality. Our marketing strategies, now called 2.0 strategies, are based on our emotions, experiences, reactions and not on those of machines or computer programms.
Here comes the New Year with its load of good resolutions. Beside stopping smoking, registering to the ridiculously expensive fitness club at the corner and promising to celebrate Valentine’s Day elsewhere than on the sofa watching a pointless TV series, many have promised themselves to launch in a frenetic rythm of « useful » reading (free papers don’t belong in this category…).
Here I could discuss a never-ending quantity of books a good webdesigner, creative, strategic planner and any other person whose job is related to the Web and social media could purchase. No way! However I can share with you a few very interesting publications, which will bring you happiness and inspiration over the long winter nights.
I chose to build various themes, so that any one of you can quickly find one or more books to purchase or to offer. (more…)
The rise of the importance of the Facebook fan page has become an integral part of companies social media campaigns or presence. Its not hard to understand why. Facebook is the web’s most popular destination after Google ( it is number 1 in Indonesia, Philippines , Malaysia and Singapore ) where the average user spends in the order of 33 minutes per day and its registered user numbers are upwards of 350 million. As the use or entry to a brand’s website are in decline due to a shift in how consumers use the web this days it makes common sense to to add Facebook into the online marketing mix. With number of brand, star, cause or business fans ranging close to 5.3 billion , that means News Feeds to user’s pages are carrying a range of brand content and updates.
Last November “The Big Money” part of Slate Magazine, ranked 50 brands that they see as making the best use of Facebook. The ranking is based on factors like number of fans, page growth, frequency of updates, creativity and fan engagement, not just numbers of fans. According to “The Big Money” Coca-Cola is ranked as the brand that makes best use of the social network thanks to its “organic fan-centric page without a corporate feel” and some extremely good apps the currently coin the phrase “Share Happiness” in a campaign to boost the diffusion , awareness and contact with the brand in social media.
When it comes to using Facebook as the primary point or integrated into the marketing channels, some brand are beginning to find there feet by working with the endemic functions of the service. Lots of brands have also begun an integrated approach to engaging with their consumers to build buzz, distribution and awareness of their campaigns either through or surrounding Facebook. The reality is that Facebook has become the perfect supplement to any website and online marketing efforts and in some cases become a pivotal or primary focus. While not all efforts are excellent here are some that we think are working extremely well.
IKEA’s Facebook Propagation Planning Campaign has used the concept of tagging in an online competition to support the opening of a new store. Some call it a genius use of one of Facebook’s inherent functions. While some of the best campaign strategies in Facebook are simple, and nothing should be simpler than using the default “tagging” tool on Facebook to help create a bit of buzz for an online competition. Users were drawn to the new Facebook profile page of the store manager, who’d uploaded pictures of his new showrooms in a store Ikea was due to open.
“People were told that the first to tag their name on any item, would win it. With the way tagging works on Facebook, the moment you tagged anything, everyone in your network instantly knew what was up for grabs! Subsequently, thousands and thousands of people were flooding the Facebook page in search of freebies!”
From advertising and brand identity (brand management) to development of information technologies solutions (business intelligence), via web, multimedia & social media, LABEL delivers a fully integrated services offer.
With 60 experts based in Geneva, LABEL not only advises more than 100 customers such as Nestlé, Baume & Mercier, Tag Heuer, CIO, Swissquote, Veolia, Hayek, ..., it conceptualizes, develops and implements business solutions.
Brian Solis, l’un des auteurs de référence dans le domaine des Médias Sociaux, introduit dans son dernier livre, intitulé «Engage», le concept du SRM (Social Relationship Management). L’article qui suit s’inspire fortement d’un article lu récemment sur son blog – www.briansolis.com et que je vous recommande. […]